Mental Health First Response Workshop

---

This 2-hour workshop is part of our internal training for The Noledge House’s own support worker network, and we’re making it available to others in the sector because we believe every worker deserves this foundation.

What the workshop covers:

• Recognising signs of mental distress or breakdown in public

• Responding calmly and safely to protect the participant, the public, and themselves

• De-escalation techniques and when to seek emergency support

• Communicating with empathy while maintaining boundaries

• Handling bystander reactions and post-incident reporting